Shipping policy

Thank you for shopping with AS Gears. Below you’ll find information about shipping costs, processing times, delivery estimates, and tracking your order.

Shipping Destinations

We currently ship to addresses within the United States.

Free Shipping

We offer free standard shipping on every order, with no minimum purchase required.

Order Processing

Orders are typically processed within 1–3 business days after being placed.

Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays begin processing on the next business day.

If we cannot ship your order within the stated processing timeframe, we will notify you and seek your agreement to a revised shipping date or provide a prompt refund for the unshipped items.

Estimated Delivery Time

Most orders arrive within 6–11 business days of being placed. This estimate includes both order processing and shipping transit time.

Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may vary depending on your location, carrier operations, weather, holidays, or other disruptions.

If your order has not arrived within the estimated delivery window, please contact us at asgears.official@gmail.com so we can investigate.

Order Tracking

Once your order ships, we will email you a shipping confirmation containing your tracking number and tracking link.

Tracking information may not appear immediately while the carrier processes the shipment and completes its first tracking scan.

Shipping Address Accuracy

Please check that your shipping address is complete and accurate before placing your order, including any apartment or unit number and ZIP code.

If you notice an error, email asgears.official@gmail.com as soon as possible with your order number and the correct address.

We will do our best to update the address before shipment. Address changes may no longer be possible once the order has shipped.

Order Changes and Cancellations

To request an order change or cancellation, contact us as soon as possible.

We will confirm whether your request can be accommodated before shipment. Once an order has shipped, changes or cancellations may no longer be possible. Eligible items may be returned under our Return & Refund Policy.

Approved cancellations will be refunded to the original payment method. Your bank or payment provider may require additional time to post the refund.

Lost, Damaged, or Missing Packages

If your package appears lost, arrives damaged, or is marked delivered but you have not received it, please contact us with your order number and tracking information.

For damaged packages, please keep the packaging and provide photos where possible. We will investigate the issue with the carrier and work with you to arrange an appropriate resolution.

Items that arrive damaged, defective, or incorrect are also covered by our Return & Refund Policy.

Contact

For shipping questions, tracking assistance, address corrections, or order updates, please contact:

AS Gears Customer Support
Email: asgears.official@gmail.com

This policy does not limit any rights you may have under applicable consumer protection laws.